This Privacy Policy explains how Regenis Life collects and handles personal information when you visit this website, contact us, or submit an equipment enquiry. It applies to information collected through regenis.life and related communications with our team.
Information we collect
Depending on how you interact with the website, we may collect:
- Your name, professional or organisation details, email address, and phone number.
- The equipment or product category you are interested in.
- Information you include in an enquiry or subsequent communication.
- Basic technical information such as browser type, device type, referring page, and website activity when generated by our hosting, security, or measurement services.
Please do not submit patient records, diagnostic reports, or other sensitive health information through the general enquiry form.
How we use information
We may use personal information to:
- Respond to equipment, pricing, availability, installation, or training enquiries.
- Understand your facility requirements and arrange relevant follow-up.
- Maintain business records and manage our relationship with you.
- Operate, secure, troubleshoot, and improve the website.
- Meet legal, regulatory, accounting, or fraud-prevention obligations.
Where consent is the appropriate basis for processing, you may withdraw it by contacting us. Withdrawal does not affect processing already completed lawfully.
How information may be shared
We may share relevant information with service providers that support website hosting, enquiry management, communications, security, or professional advice. When necessary to answer a product-specific enquiry, we may also share relevant business contact details with the applicable manufacturer or authorised partner. We do not sell personal information.
Information may also be disclosed when required by law, regulation, court order, or a lawful request from a public authority, or when reasonably necessary to protect rights, safety, and security.
Retention and security
We retain personal information only for as long as reasonably required for the purpose for which it was collected, for legitimate business records, or to satisfy applicable legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
Cookies and similar technologies
The website and its hosting providers may use cookies or similar technologies that are necessary for functionality, security, and performance. If optional analytics or marketing technologies are introduced, we will update this policy and provide any consent choices required by applicable law.
Your choices and rights
Subject to applicable law, you may ask for access to or correction of your personal information, request deletion where appropriate, withdraw consent, or raise a concern about how your information is handled. We may need to verify your identity before acting on a request.
Children’s privacy
This website is intended for professional and business audiences and is not directed to children. We do not knowingly seek personal information from children through the equipment enquiry forms.
Third-party websites
Links to manufacturers, social networks, or other third-party websites are provided for convenience. Their privacy practices are governed by their own policies, not this Privacy Policy.
Updates and contact
We may update this policy when our website, services, or legal obligations change. The current version will remain available on this page with its latest revision date. For a privacy request or question, email us at hello@regenis.life.